jili877 Privacy Policy —
How We Collect, Use & Protect Your Data

01 Introduction

jili877 ("we", "us", "our", "jili877", "the Platform") is committed to protecting the privacy and security of the personal data of all players and visitors who access jili877.app ("the Website"). This Privacy Policy ("Policy") explains in plain, clear English how jili877 collects, uses, stores, shares, and protects personal data in connection with the services offered on the jili877 platform.

We understand that players in Pakistan trust jili877 with sensitive personal and financial information when they register an account, make PKR deposits or withdrawals, or participate in games. This trust is something we take seriously. Everything described in this Policy reflects how jili877 actually operates — not aspirational language designed to satisfy legal requirements while obscuring reality.

If at any point you have questions about this Policy or about how your personal data is handled, please contact jili877 support via live chat or by emailing [email protected] (plain text — not a clickable link).

02 Data Controller

For the purposes of this Privacy Policy, jili877 acts as the data controller in respect of the personal data of its registered players and website visitors. As data controller, jili877 determines the purposes and means by which your personal data is processed.

jili877 operates under an international online gaming licence. For data protection queries, correspondence should be directed to our dedicated data protection contact: [email protected] (plain text — not a clickable link) with the subject line "Data Protection Enquiry".

03 Personal Data We Collect

The following table sets out the categories of personal data jili877 collects, the specific data points within each category, and the primary reason we collect them.

04 How We Collect Your Data

jili877 collects personal data through the following means:

• Direct collection: Information you provide during account registration, KYC verification, deposit and withdrawal requests, support interactions, and account settings updates
• Automated technical collection: Technical data (IP address, device information, session data) collected automatically when you access jili877.app through cookies, server logs, and similar tracking technologies (see Section 10)
• Payment providers: Transaction confirmation and status data received from Easypaisa, JazzCash, Raast, and banking partners when you make deposits or request withdrawals
• Game providers: Game session and result data shared by jili877's certified third-party game studios (including JILI, Evolution Gaming, Pragmatic Play) in relation to your gameplay on their titles within the jili877 platform
• Fraud prevention services: Risk signals and identity verification confirmations from third-party anti-fraud and KYC verification service providers

05 How We Use Your Personal Data

jili877 uses the personal data we collect for the following purposes:

5.1 Account Management & Service Delivery

To create and maintain your jili877 account, verify your identity and age (18+), process PKR deposits and withdrawals via Easypaisa, JazzCash, Raast, and bank transfer, provide access to games and betting markets, and deliver customer support.

5.2 Legal & Regulatory Compliance

To fulfil jili877's obligations under its international gaming licence, including age verification, Know Your Customer (KYC) identity verification, anti-money laundering (AML) screening, responsible gambling monitoring, and record-keeping requirements. Compliance with these legal obligations is not optional — certain data processing is required by law and cannot be restricted even on your request.

5.3 Security & Fraud Prevention

To protect your jili877 account and funds from unauthorised access, to detect and investigate suspected fraudulent transactions, to identify and prevent abuse of promotional offers (bonus abuse), and to maintain the overall integrity and fairness of the jili877 platform.

5.4 Responsible Gaming

To monitor gaming activity for patterns that may indicate problem gambling behaviour — such as unusually long session durations, rapid loss escalation, or frequent small deposits — and to trigger appropriate responsible gaming interventions or communications in line with our duty of care to players.

5.5 Personalisation

To personalise your jili877 experience — surfacing game recommendations based on your play history, showing relevant promotions based on your gaming preferences, and tailoring the content visible on your dashboard.

5.6 Marketing Communications (Consent-Based Only)

To send you promotional offers, bonus announcements, tournament invitations, and platform updates by SMS or email, where you have specifically opted in to receive marketing communications. You may withdraw this consent at any time by contacting support or updating your jili877 account notification preferences.

5.7 Platform Improvement & Analytics

To analyse aggregated, anonymised usage data to improve jili877's platform performance, game lobby, payment processing speed, and overall user experience. Analytics data is used in aggregated, non-identifiable form — individual player data is not used for analytics purposes in a way that identifies you personally.

06 Legal Basis for Processing

jili877 processes your personal data on one or more of the following legal bases:

• Contract performance: Processing necessary to provide you with the jili877 services you have contracted for — including running your account, processing transactions, and delivering games
• Legal obligation: Processing required to comply with jili877's obligations under its gaming licence, anti-money laundering regulations, and age verification requirements
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and general business analytics, where these interests are not overridden by your privacy rights
• Consent: Processing for marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal

07 Sharing Your Personal Data

jili877 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We share personal data with third parties only in the following limited circumstances:

7.1 Payment Processing Partners

Your name, mobile number, and transaction details are shared with your selected payment provider (Easypaisa, JazzCash, Raast, or your bank) to the extent necessary to process your PKR deposit or withdrawal. These providers are subject to their own privacy policies and regulatory obligations.

7.2 Game Providers

Your account identifier (a pseudonymised player ID, not your full name or CNIC) and game session data are shared with jili877's certified game studio partners (including but not limited to JILI, Evolution Gaming, Pragmatic Play, Microgaming) to facilitate gameplay, resolve game disputes, and maintain game integrity.

7.3 Identity Verification & Fraud Prevention Services

To complete KYC verification, jili877 may use third-party identity verification services. These providers receive the documents and data you submit for KYC purposes and return a verification result. They are contractually bound to use this data only for verification purposes on jili877's behalf.

7.4 Legal & Regulatory Authorities

jili877 may disclose personal data to regulators, licensing authorities, financial intelligence units, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory instruction. We will not notify you of such disclosures where doing so would be prohibited by law or would prejudice an investigation.

7.5 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of jili877's assets, your personal data may be transferred as part of that transaction. In such circumstances, jili877 will take reasonable steps to ensure the acquiring entity applies privacy protections equivalent to those described in this Policy, and you will be notified of any material change in data controller.

08 International Data Transfers

As an internationally operating platform, jili877 may transfer your personal data to servers and service providers located outside Pakistan. Where such transfers occur, jili877 takes steps to ensure appropriate safeguards are in place — including contractual clauses that require recipient organisations to apply data protection standards equivalent to those described in this Policy.

Game providers (such as Evolution Gaming and Pragmatic Play) operate their live studio streaming infrastructure from locations outside Pakistan. Your pseudonymised game session data is processed on their servers as part of the live game delivery. These providers are certified under international gaming compliance frameworks and maintain appropriate data security standards.

09 Data Retention

jili877 retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following retention guidelines apply:

• Active account data: Retained for the duration of your account's active status plus a minimum of 5 years following account closure, to comply with anti-money laundering and gaming licence record-keeping obligations
• KYC documentation: Retained for a minimum of 5 years from the date of verification or from the date the account is closed, whichever is later, in line with AML compliance requirements
• Financial transaction records: Retained for a minimum of 5 years in accordance with financial record-keeping obligations
• Gaming activity logs: Retained for 2 years from the date of the relevant game session, primarily for dispute resolution and responsible gaming monitoring purposes
• Support communications: Live chat transcripts and email correspondence retained for 2 years unless required longer for an ongoing dispute
• Marketing data: Retained until you withdraw consent to marketing communications, after which your contact details are flagged as suppressed to prevent future unsolicited contact

When personal data is no longer required, it is securely deleted or anonymised in a way that means it can no longer be linked back to you as an individual.

10 Cookies & Tracking Technologies

jili877.app uses cookies and similar tracking technologies (web beacons, pixel tags, local storage objects) to operate the platform, remember your preferences, and analyse how the website is used. The following cookie categories are in use on jili877.app:

• Essential / Strictly Necessary Cookies: These cookies are required for the jili877 platform to function. They include session cookies that keep you logged in during a gaming session, CSRF protection tokens, and security identifiers. These cannot be disabled without preventing core platform functionality from working.
• Functional Cookies: These remember your preferences — such as language settings, game lobby view preferences, and your chosen responsible gaming settings. Disabling them means you will need to reset preferences on each visit.
• Analytics Cookies: Used to collect anonymised usage statistics that help jili877 understand how players navigate and use the platform. Data collected is aggregated and not linked to individual player identities. You may opt out via your browser settings.
• Marketing / Preference Cookies: Used to identify your device for the purpose of delivering relevant promotional communications if you have opted in to marketing. You may opt out at any time via your jili877 account preferences or browser cookie settings.

11 Security Measures

jili877 implements a layered approach to data security, recognising that protecting personal and financial data is fundamental to the trust Pakistan players place in the platform. Our technical and organisational security measures include:

• Transport encryption: All data transmitted between your device and jili877's servers uses TLS 1.2 or TLS 1.3 encryption with 256-bit AES ciphers — the same standard used by major international banks
• Encryption at rest: Sensitive personal data stored on jili877's servers is encrypted at rest using AES-256 encryption
• Access controls: Access to personal data within jili877's systems is restricted on a strict need-to-know basis. Staff with access are subject to confidentiality obligations and background checks
• Two-factor authentication: jili877 account logins support two-factor authentication via SMS OTP to your Pakistan mobile number, significantly reducing the risk of unauthorised account access even if credentials are compromised
• Intrusion detection: jili877's infrastructure is monitored for intrusion attempts and unusual activity around the clock
• Regular security audits: jili877's platform and data security practices are subject to periodic third-party security assessments
• Incident response: In the event of a data breach affecting your personal data, jili877 will notify affected players as soon as reasonably practicable and will take immediate steps to contain and remediate the breach

12 Your Data Rights

As a jili877 player whose personal data is processed by jili877, you have the following rights. To exercise any of these rights, contact jili877 support via live chat or email at [email protected] (plain text) with "Data Rights Request" in the subject line. jili877 will respond within 30 days of receiving a valid request.

• Right of Access: You have the right to request a copy of the personal data jili877 holds about you, together with information about how it is used and with whom it is shared. This is sometimes called a Subject Access Request (SAR).
• Right to Rectification: If any personal data jili877 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For identity and KYC data, you may be required to provide updated documentation.
• Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you may request that jili877 delete personal data it holds about you. This right is not absolute — jili877 may be required to retain certain data to comply with legal obligations (e.g., AML record-keeping), in which case we will explain what data must be retained and why.
• Right to Restriction of Processing: You may request that jili877 restricts the processing of your personal data in certain situations — for example, where you contest the accuracy of data while jili877 verifies it.
• Right to Object: You have the right to object to processing of your personal data based on jili877's legitimate interests. You also have an unconditional right to object to your data being used for direct marketing purposes at any time.
• Right to Data Portability: Where processing is based on your consent or on contract performance, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

13 Children & Minors

jili877's services are strictly for adults aged 18 and above. jili877 does not knowingly collect personal data from individuals under the age of 18 and does not permit persons under 18 to register an account or use any jili877 service.

If jili877 discovers or is informed that personal data has been collected from a person under 18, all data relating to that individual will be deleted immediately, the account will be permanently closed, and any deposits made will be returned to the payment source. Parents or guardians who believe a minor may have accessed jili877 should contact support immediately via live chat.

14 Third-Party Links

jili877.app does not contain links to third-party websites. However, the game providers and payment partners accessible through the jili877 platform operate under their own independent privacy policies. Where your data is shared with game providers or payment processors as described in Section 7, those organisations' privacy policies govern how they handle your data on their own systems.

jili877 is not responsible for the privacy practices of third-party organisations. We recommend reviewing the privacy policies of Easypaisa, JazzCash, and other payment providers you use to understand how they handle transaction data.

15 Changes to This Privacy Policy

jili877 may update this Privacy Policy from time to time to reflect changes in our data practices, operational changes, or changes in applicable law. Where changes are material — meaning they significantly affect your rights or how your data is used — jili877 will notify you via your registered email address and/or by displaying a prominent notice on jili877.app at least 14 days before the changes take effect.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Continued use of jili877 following the effective date of a revised Policy constitutes your acknowledgement of the changes. If you do not agree with any changes, you should contact jili877 to discuss your options, including account closure and data deletion where applicable.

16 Contact Us Regarding Privacy

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data jili877 holds about you, please use the following contact methods:

• Live Chat: Available 24/7 via jili877.app — fastest response, typically under 2 minutes
• Email: [email protected] (plain text — not a clickable link) — for formal data rights requests, please include "Data Rights Request" or "Privacy Enquiry" in the subject line

jili877 aims to respond to all privacy-related enquiries within 5 business days and to complete all formal data rights requests within 30 calendar days of receipt of a valid, verifiable request.